MEASURE VALUE

 

Impacts

 

Clarify impacts, based on previous work:

Which goal should be affected?
What service(s)?
For which stakeholder(s)?
What are the impacts?

 

 

example:

Prioritised goal
Related Service
Stakeholder affected
Impact
Goals 1 Smart working hub  

Start-ups

 

Young people

 

                             Traditional                              companies

 

Improved collaboration

 

Increased employment

 

Improved innovation and creation processes

 

 

 

Indicators

 

Need to be:

Relevant
Robust (low dependency on external factors)
Measurable/Quantifiable
Traceable
Quality and reliability
Continuously available

 

and if needed:

Substitute (or proxy)
Statistically significant

 

 

Identify one indicator for each impact

 

expanding on previous example:

Impact

Indicator

Improved collaboration Increased amount of successful start-ups
Increased employment Reduction of regional unemployment rate of young people
Improved innovation and creation processes Increased amount of new types of products being shipped

 

 

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