An easy, user friendly process for better understanding of the design, operation and impacts of services.

In 4 steps


Define Goals

Determine your desired goals by asking yourself WHAT, WHO, WHY, WHERE and WHEN.

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Map the Stakeholders

Map your Stakeholders, their influence, relevance, their motivations and orientations.

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Co*create services

Determine the services required for achieving your goal.

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Measure value

Determine the impacts of the services and their indicators.

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Use Tool