An easy, user friendly process for better understanding of the design, operation and impacts of services.


In 4 steps

THE PROCESS

Define Goals

Determine your desired goals by asking yourself WHAT, WHO, WHY, WHERE and WHEN.

More details on Goals


Map the Stakeholders

Map your Stakeholders, their influence, relevance, their motivations and orientations.

More details on Stakeholders


Co*create services

Determine the services required for achieving your goal.

More details on Co*create


Measure value

Determine the impacts of the services and their indicators.

More details on Measure value



Use Tool